Contact
Get in touch
Whether you have a support question, a security report, or a business enquiry, use the right channel below and we will get back to you promptly.
Support Channels
User Support
For questions about your account, trading activity, subscription, or general product enquiries.
support@qari.tradeSecurity
For responsible disclosure of security vulnerabilities. We respond within 24 hours. Please do not publicly disclose before we have had a chance to investigate.
security@qari.tradeBusiness & Partnerships
For business enquiries, partnerships, press, and investor relations. This address reaches the Clavon Solutions founding team directly.
hello@qari.tradeResponse Times by Plan
| Plan | Channel | Response Time |
|---|---|---|
| Free Trial | Community / Email | Best effort |
| Pro | 48 hours | |
| Premium | Priority Email | 12 hours |
Response times are targets, not guarantees. Security reports are always prioritised regardless of plan tier.
Company
Registered Entity
Clavon Solutions sp. z o.o.
Warsaw, Poland
European Union
QARI is a product of Clavon Solutions. All legal and contractual correspondence should reference the registered entity above.
Platform
- Dashboard: app.qari.trade
- API: api.qari.trade
- Landing: qari.trade
- Infrastructure: DigitalOcean. Frankfurt, Germany
- Data storage: Supabase (PostgreSQL). EU region